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Sun Sep 05 10:14:20 IST 2010
 
 

FREQUENTLY ASKED QUESTIONS

 
   
Registration
Payment Options
Flight Booking
Hotel booking
Car booking
 
 
  Registration
1. How do I register with Corporate travels ?
 
2. Do I have to register with Corporate travels ?
 
3. How do I change my password?
 
4. I’ve forgotten my password. What do I do?
 
5. What if my password is not recognized?
 
6. How do I edit my account information?
 
7. Can I change my Username?
 
8. How do I log off of the site when I am finished?
 
9. Can I book on Corporate travels.com if I am a non-resident Indian?
 
 
  Payment Option
1. What payment options does  Corporate travels have?
 
2. How do I know that my credit card information is safe on your site?
 
3. What Is the Card Verification Number (CVV) on my credit card?
 
4. Where is the Card Verification Number (CVV) located on my credit card?
 
5. Under what name will my purchase be charged on the credit card statement?
 
 
  Flight Booking
1. For domestic sectors, which airlines are offered as Full Service airlines?
 
2. For domestic sectors, which airlines are offered as "Low Cost Carriers"?
 
3. What is meant by direct flights?
 
4. What are indirect flights?
 
5. What is the significance to search Advanced Search in Flights?
 
6. What are the classes that can be booked?
 
7. How many passengers can I book at one go?
 
8. What is the policy applicable to a pregnant woman?
 
9. What is the condition for booking Infants?
 
10. How are the search results displayed when a search is completed?
 
11. What is the significance of 'Check Rules'? Are the rules the same for all search results?
 
12. Can I enter my in-flight meal preferences while booking?
 
13. Can I make special requests while booking?
 
14. Can I enter the frequent flyer number while booking?
 
15. What is an airline PNR Number?
 
16. Are air tickets transferable?
 
17. What if I require to book an Open Ticket?
 
18. Do I need to reconfirm my flight before departure?
 
19. What is an amendment?
 
20. Does it cost me anything to make an amendment?
 
21. Can I do any last minute amendments at the airport?
 
22. What is the checked baggage allowance prescribed by the airlines?
 
23. What is the cabin baggage allowance prescribed by the airlines?
 
24. What if my baggage is lost, stolen or delayed?
 
25. How do I know my reservation was booked?
 
26. How do I confirm my seat assignments?
 
27. Is there a cancellation policy for flights booked on Corporate travels ?
 
28. How do I cancel a flight reservation?
 
 
  Hotel Booking
1. How do I know my reservation was booked?
 
2. Do I need to confirm my reservation?
 
3. How do I modify a hotel reservation?
 
4. What’s the cancellation policy?
 
5. My cancellation policy reads "Cancel 24 hours prior to arrival" and I planned on checking in at 11:00 pm. Can I cancel  my  reservation by 11:00 pm the day before I planned to arrive?
 
6. What if I don’t get a confirmation at the time of booking?
 
7. I didn’t get an email confirmation. What do I do?
 
8. How long will it take for the hotel to have my reservation information?
 
9. What is my hotel’s check–in time?
 
10. Will the hotel hold my room if I’m arriving late?
 
11. Can more than two adults stay in one room?
 
12. Our children will be traveling with us – do they stay for free?
 
13. How do I get a receipt for my hotel room?
 
14. Will my credit card be charged when I book my reservation?
 
   
  Car Booking
1. How are cars classified into various types?
 
2. Can I choose the vehicle model?
 
3. What are the age limit requirements for self drive car rentals?
 
4. What are the license requirements for the driver of self driven car rentals?
 
5. What is an International Driving License?
 
6. What are the requirements for obtaining an International Driving License?
 
7.  Along with the rental, what are the possible mandatory charges?
 
8. If I have a child traveling with me, what additional equipment is required for self driven car rentals?
 
9. What documents must be presented on picking up the car?
 
10. Can I return the car to another location?
 
11. What should I do if I am involved in an accident?
 
12. What are the luggage restrictions that apply?
 
13. What should I do if I am involved in an accident?
 
 
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